Privacy Policy

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Privacy Policy for VIASKILLTM

Effective Date: Sept 1, 2024

VIASKILLTM (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Policy describes how we collect, use, share, and protect information about users (“you” or “your”) who use our website (the “Site”) or services (collectively, “Services”). It also explains your rights regarding your personal data and how to exercise them.

1. Information We Collect

A. Information You Provide to Us

We collect personal information you voluntarily provide when using our Services, such as:

  • Account Information: When you sign up for our Services, you provide us with your name, email address, and other personal information.
  • Payment Information: When you purchase a plan, we collect payment information, including credit card numbers, billing addresses, and other financial data.
  • Resume and Career Information: When you use VIASKILL’s resume-building tools, you provide information about your employment history, education, certifications, and skills.
  • Communications: If you contact us with inquiries or request support, we collect any information you provide.

B. Information Collected Automatically

When you visit the Site, we automatically collect information from your browser or device, such as:

  • Device Information: Information about your device, such as IP address, browser type, operating system, and device identifiers.
  • Usage Information: Information about how you interact with our Site and Services, including pages viewed, links clicked, and time spent on our website.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior.

C. Information from Third Parties

We may also collect information about you from third-party services you use in conjunction with our Services (e.g., LinkedIn, job boards) or from publicly available sources.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Provide and Improve Services: To provide, maintain, personalize, and improve our Services.
  • Customer Support: To respond to inquiries, provide support, and resolve issues.
  • Billing and Account Management: To process payments and manage billing and account-related activities.
  • Marketing and Communications: To send you information about our Services, promotions, or updates that may be of interest to you, and to administer promotions.
  • Analytics and Performance: To analyze the usage of our Services to improve functionality and user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing of Information

We may share your personal information in the following circumstances:

  • Service Providers: We share your personal information with third-party service providers who assist us in providing Services (e.g., payment processors, analytics providers).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
  • Legal Obligations: We may disclose your information if required by law or to protect the rights, property, or safety of VIASKILLTM, our users, or others.
  • With Your Consent: We may share your information with third parties if you have provided consent for us to do so.

4. Your Rights and Choices

A. Rights Under California (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request information about the personal data we collect about you and how we use and share that data.
  • Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal data.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

B. Rights Under Other State Laws

  • Utah (UCPA), Virginia (VCDPA), and Colorado (CPA) residents have similar rights, including the right to access, correct, and delete personal information and the right to opt out of targeted advertising and the sale of personal data.

C. Exercising Your Rights

To exercise your rights under the CCPA, UCPA, VCDPA, or CPA, or to opt out of targeted advertising:

  • Email us at [email protected] or use the “Contact Us” form on our website.
  • For California residents, you may designate an authorized agent to make a request on your behalf.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you delete your account, we will take reasonable steps to delete your personal information within a reasonable time period unless we are required to retain it for legal or regulatory purposes.

6. Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience. You can control the use of cookies through your browser settings. However, if you disable cookies, certain features of the Site may not function properly.

8. Children’s Privacy

Our Services are not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13 without verification of parental consent, we will delete that information.

9. International Users and GDPR

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) applies to your personal data. As a data controller, we process personal information based on:

  • Your Consent: When you sign up for our Services.
  • Contractual Necessity: To fulfill our obligations to provide the Services.
  • Legitimate Interests: For purposes such as improving our Services and marketing, where our interests are not overridden by your rights.

You have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site and updating the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: